Cancellation and Refund Policy

1. Introduction
At afi.edu.in, we strive to provide the best educational experience for our students. We understand that circumstances may arise that require you to cancel your enrollment or request a refund. This policy outlines the terms and conditions for cancellations and refunds.

2. Course Cancellation by afi.edu.in
– **Cancellation by Institute**: afi.edu.in reserves the right to cancel any course due to insufficient enrollment or other unforeseen circumstances. In such cases, students will be notified as soon as possible, and a full refund will be issued.
– **Notification**: Students will be notified via email and/or phone about the cancellation and the process for receiving a refund.

3. Student-Initiated Cancellations
– **Cancellation Request**: Students who wish to cancel their enrollment must submit a written request to the admissions office via email at admissions@afi.edu.in or through the student portal.
– **Refund Eligibility**: Refund eligibility depends on the timing of the cancellation request:
– **Before Course Start Date**: 75% refund of the course fee.
– **Within the Defined of Course**: 50% refund of the course fee.
– **After the Second Week of Course**: No refund will be issued.

4. Refund Process
– **Processing Time**: Refunds will be processed within 14 business days from the date of approval of the cancellation request.
– **Payment Method**: Refunds will be issued using the same payment method used for the original transaction. If the original payment method is not available, an alternative method will be arranged.
– **Notification**: Students will receive an email confirmation once the refund has been processed.

5. Non-Refundable Fees
– **Registration Fees**: Any registration or administrative fees are non-refundable.
– **Material Fees**: Fees for course materials, textbooks, and other supplies are non-refundable once they have been issued to the student.

6. Special Circumstances
– **Medical Emergencies**: In cases of medical emergencies, students may be eligible for a partial refund or credit towards future courses. Documentation from a healthcare provider is required.
– **Military Deployment**: Students who are called to active military duty may be eligible for a full or partial refund. Official deployment orders must be provided.

7. Online Courses
– **Access to Course Materials**: For online courses, if a student has accessed the course materials, no refund will be issued.
– **Technical Issues**: If a student is unable to access the course due to technical issues on our end, a full refund or course credit will be provided.

8. Contact Information
For any questions or concerns regarding this policy, please contact us at:
– Email: admissions@afi.edu.in
– Phone: +91-9152014145
– Address: 1st Floor, Anusandhan Kendra, plot no 107, Sakal Bhavan Rd, Sector 15, CBD Belapur, Navi Mumbai, Maharashtra 400614